Get the Help You Need Without Hiring Full-Time
Transform Your Service Business
with Remote Staffing
Are staffing issues slowing your ability to scale?
Hiring in-house means payroll, taxes, and overhead—whether your schedule is packed or not. And when the work slows down? You’re still paying.
One bad hire doesn’t just cost money. It costs momentum.
We pair trained customer service pros with smart, behind-the-scenes tools that take the pressure off your team.
You get better coverage, faster response times, and lower overhead—so you can stay lean, take care of your best people, and keep growing without burning out.
You’re hearing it from your crew—and seeing it for yourself. Calls get missed. Jobs fall through. Things slip.
When your CSRs are stuck chasing down reschedules and your techs are answering billing questions between appointments, no one’s working at their best.
We take the pressure off your frontline. Our trained customer support reps handle the calls, follow-ups, and scheduling—while our tools quietly speed up the rest behind the scenes.
Your crew gets the space to do what they do best—without getting pulled into tasks that drain their time and focus.
Hiring full-time means locking into salaries, taxes, and benefits—whether your phones are ringing or not.
And when things slow down? You’re still on the hook. Every new hire feels like a gamble. One slow week hurts more than it should.
You shouldn’t have to commit full-time just to keep your phones covered.
We plug in fast with reps who know how service businesses run—no hand-holding, no long ramp-up.
Whether the phones are blowing up or the week’s gone quiet, you stay covered without committing to a full-time hire. Less payroll pressure. More room to grow on your terms.
Finding the right person is hard. Getting them up to speed? Even harder.
Most service businesses don’t have formal onboarding—and you definitely don’t have time to hand-hold every new hire.
You need help, not another person to train.
Our reps come ready to work with real experience supporting busy service teams. No SOPs required. No micromanaging.
We learn your flow fast, jump in where it counts, and handle the calls and customer follow-ups that usually fall through the crack, so your team can breathe, and your day keeps moving.
$11/hr
per team member
Data entry & internal ticket updates
Live chat & email responses
Appointment reminders & calendar cleanup
Back-office admin (invoicing, file uploads, account updates)
Service note entry & billing clarification
Inbox management & templated replies
$13/hr
per team member
Inbound call handling
Outbound customer follow-up
Appointment booking, rescheduling & cancellations
Billing support (payment updates, refunds, card issues)
Voicemail return calls & review reminders
Escalation support & service confirmations
$597/m
Plus $997 One-Time Setup
Handle missed calls & return voicemails instantly
Book or reschedule appointments
Answer basic billing & service questions
Follow up with leads via SMS or email
Request reviews & re-engage past customers
Sort inbound messages (tag urgent, hot/warm/cold)
Build your back office your way—start with human support, add AI automation when you're ready, and only pay for what you need.
Discuss your staffing challenges with our team.
Receive experienced remote staff tailored to your needs.
Focus on your business while we handle the rest.
You don’t need more payroll, more training, or more chaos.
You need a support system that plugs in fast, understands your customers, and takes the pressure off your team—without draining your bottom line.
That’s what we do. Every single day.
"I was worried how customers would react. But they disappeared fast!"
They communicate clearly, stay calm under pressure, and have taken a huge load off our plate. Having them on board has been a game-changer.
- Laura Banks
"Training the remote team has been a great and rewarding experience."
They’re eager to learn, a joy to work with, and bring fresh ideas to how we serve our customers. I’m proud to have them as part of our team.
- Michelle Sidney
"Training a remote team was new for us, but the results have been incredible."
They picked up our systems quickly, and became a true extension of our in-house team. Their attention to detail have been a huge asset.
- Kimberly Hernandez
“I scaled a service business the hard way—now I’m helping others do it smarter.”
I’m Court, founder of CP3 Agent. I helped grow my family’s pest control company, Bug Busters USA, from our basement in Georgia into a multi-location brand across the Southeast—acquiring 15+ companies and building a team of hundreds along the way.
But that kind of growth came with a cost: hiring was expensive, admin piled up, and margins got squeezed fast.
CP3 Agent is the solution I wish I had back then.
We built it to help home service companies—pest control, HVAC, plumbing, and more—scale without the burnout, bloated payroll, or chaos behind the scenes.
If you’re growing and stretched thin, this is for you.
Built by an operator—for operators.
You’ve got customers to serve, phones ringing, and a team that’s already stretched.
Hiring more people feels risky. Doing nothing feels worse.
You’re not replacing anyone. You just need a little breathing room and support that shows up when it matters most.
Let’s talk about how we can take some of the pressure off—so you can focus on growing what matters.
Here’s everything you need to know before getting started with CP3 Agent.
We provide trained virtual staff to take admin, back-office, and customer support work off your plate. Depending on your tier, this includes data entry, live chat and email support, scheduling, customer-facing communication, and platform updates.
We’re not a freelance VA marketplace. CP3 Agent gives you reps who are trained, managed, and familiar with home service operations. No chasing, no micromanaging—just real support from day one.
Absolutely. Our reps are trained to adapt quickly to the tools you already use. We plug into your existing process so there’s no need to reinvent anything.
We use simple, pay-as-you-go pricing—no contracts, no surprise fees. You only pay for the support you need, when you need it.
Not at all. Our team comes trained, supported, and ready to go. No SOPs or hand-holding required—we handle onboarding and management so you can stay focused on running your business.
Yes, but not in a “set-it-and-forget-it” way. Our AI tools support our human team by handling simpler tasks—like sorting messages, booking appointments, or sending reminders—so your customers get fast help and your team stays focused on high-value work.
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